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Privacy Policy

Last updated: January 2026

1. Introduction

This Privacy Policy explains how RDCM Consulting ("we", "us") collects, uses and safeguards personal information submitted through this website (the "Site") and during booked consultation sessions. RDCM Consulting is an independent consulting service and is not affiliated with Microsoft Corporation or Remote Desktop Connection Manager (RDCMan).

2. Information We Collect

  • Booking data: name, email address, and any message content you voluntarily provide when scheduling a consultation.
  • Session content: information you share about your infrastructure during the live video call, used solely to provide advice during that session.
  • Technical data: standard web server logs, such as IP address, browser type and pages visited, collected automatically for security and analytics purposes.

3. How We Use Your Information

  • To respond to your consultation request and confirm a session time;
  • To prepare for and deliver the requested consultation;
  • To maintain the security and functionality of the Site;
  • To comply with legal and accounting obligations.

We do not sell or rent personal information to third parties.

4. Legal Basis for Processing

We process personal data based on your consent (when you submit a booking form), the necessity to perform a contract or provide the requested consultation, and our legitimate business interest in operating and securing the Site.

5. Data Retention

We retain booking and session data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law, after which it is securely deleted or anonymized.

6. Data Sharing

We may share limited information with trusted service providers (e.g., calendar/booking software, video-call platforms, email hosting) strictly to operate the Site and deliver the consultation, under confidentiality obligations. We do not share data with third parties for their own marketing purposes.

7. Cookies

The Site may use minimal, functional cookies required for basic operation. No third-party advertising cookies are used unless explicitly disclosed and consented to.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal data, or to withdraw consent at any time. To exercise these rights, contact us at privacy@rdcmpro.com.

9. Security

We apply reasonable administrative and technical safeguards to protect personal data against unauthorized access, alteration or disclosure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact

RDCM Consulting — privacy@rdcmpro.com

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